Flight Cancellations – Why you are likely to be entitled to a refund and compensation
With the new lockdown in place it may seem that your holiday will never happen. If you have had your flight cancelled, the airline must offer you the opportunity to rebook or get a refund.
The guidance at present has advised that a travel ban remains unless you have a legally permitted reason to travel therefore if you do have a flight booked whilst restrictions are still in place, your airline will likely cancel your flight and offer a full refund.
Some airlines and travel providers are offering vouchers in place of refunds. If your flight has been cancelled, you are entitled to a refund, so if you would prefer a refund, ask for this from the airline.
If you believe you are entitled to get a refund from your airline but they are refusing, you may have a claim. Passengers are entitled to compensation unless:
- Your flight was rerouted, and you arrive at your destination no more than two hours late
- You are informed of your flight cancellation at least two weeks prior to departure
- You are informed of your flight cancellation between on and two weeks prior to departure and your flight was rerouted, helping you to get to your destination no more than four hours late
- The airline can prove that the delay was caused by extraordinary circumstances that could not have been avoided.
In the current climate The Competition and Markets Authority (CMA) has stated that anyone who cannot travel because of government regulations should be able to get a refund, but this is not always the case in reality.
If you need help obtaining a refund and/ or compensation we offer a no win no fee flight cancellation claims compensation service. This means that you won’t have to pay anything upfront, and there is no charge if your claim is unsuccessful. You can pursue your refund and compensation independently however research has indicated that airlines don’t take many claims seriously, often discarding letters and failing to take appropriate action.
When you instruct Versus Law to handle any claims against an airline, you have the peace of mind that we know how to manage claims of all descriptions in accordance with all legal precedents.
Here at Versus Law, we have helped thousands of clients throughout Manchester – and across the UK – to achieve the flight delays compensation they’re entitled to. To receive your FREE consultation with one of our solicitors, contact us today on 0161 504 7234 or email us at firstname.lastname@example.org. If you prefer, you can use our flight delay calculator.