140 Reviews
  • A Ali

    Versuslaw especially Anita Craig helped so kindly from 2018 for pia delay flight claim which was showing possible but Ms Anita Craig proved it again that versus law can do it. Thank you will use again and recommend 100percent.

  • R Nabi

    We have just completed on a buy and sell having used Versus Law for both sides of the transaction.
    Versus Law have been immense throughout, with the Conveyancer looking after our ‘purchase’ working hand in hand with his colleagues to keep us informed of how the ‘sell’ was progressing too.
    Amazing bunch of people. There should be more firms providing this high level of service.

  • B Keane

    Very professional and up to the task
    I found versus law straight forward and very helpful.

  • K Boon

    i recently completed on a property and was guided really well by Katrina and Lisa. Ive never purchased a property before so really didn’t know what was involved. It was easy and seamless no stress at all followed by a price that was so much cheaper than other quotes I’d had

  • M Rehman

    Having had my PIA flight delayed for over 5 hours.. Anita Craig of versus law solicitors was a great help. Every step was made easy for me to understand and I will definitely be recommending yourselves to family and friends.

  • J Nugent

    They made the whole process of my injury claim
    simple and straight forward, They even managed to get
    me my compensation before Christmas which I wasn’t expecting, A big thanks to Kulbinder Mehay

  • Steven P

    Excellent work, thank you.

  • Liz

    Nicola Nolan and Natalie Moylan are an excellent conveyancing team. We have used them more than once and recommend them to friends and family (who were also impressed). This time they were involved in us buying a property in Wales and kept us informed all the way through, even with covid restrictions causing problems. They are friendly, efficient and get the job done in a no-nonsense way which is what you need. They take the stress out of conveyancing for you. Very impressed and would recommend to anyone and everyone.

  • Gem

    I was selling my home which had a complicated title and versus law was recommended to me. Natalie Moylan handled my case from start to finish and I couldn’t ask for anyone better! There were no obstacles that couldn’t be overcome and in a very fast turn around too. The sale completed in no time at all. Natalie was timely, professional and friendly and an absolute pleasure to have on my side. I would strongly recommend Versus law to anyone.

  • Bonnie

    I have used the services of Nicola Nolan at Versus Law twice this year and was instantly put at ease and very impressed with the help received and the outcome achieved. Would recommend without hesitation

  • Daniel

    I called to get some documents certified, the ladies on reception were so helpful. I am very happy with the service I received and will use Versus Law again.

  • M

    Dealt with my flight claim hassle free and super quick, I was continuously updated every step of the way and overall really pleased with the outcome. A personal thank you to Anita as she couldn’t have made it easier for me and saw through any problems I had!

  • Richard

    I purchased my first home in February, and used Versus as my solicitor. I dealt with Natalie Moylan from start to finish, who was excellent throughout. The purchase ended up being delayed and resulted in a quite hectic finish, but Natalie remained calm and professional at all times, whilst providing a very high quality of work. My thanks to Natalie and her team, for making a long purchase so much easier!

  • C Savage

    We were selling our house (through Nick) and buying a house (through Natalie) and I can honestly say these are the best solicitors we’ve ever used (we had always used ones in London previously). They both kept us informed on a regular basis as to how things were progressing which I really valued and they were quick to respond to any queries I asked. They were professional, efficient, helpful and really nice to deal with. We were recommended Versus through local friends that have used them previously and I would definitely recommend Versus to anyone else asking me for a recommendation.
    Thanks again Natalie and Nick.

  • J Percy

    We used Nicola Nolan for our purchase/transfer of ownership. She was excellent from start to finish. We were fully informed of the process throughout and she was always friendly, approachable and very professional at all times. Would definitely recommend her at Versus Law. Thank you again

  • J Guntren

    Amazing law firm for conveyancing!! My wife and I made an offer on a house 24th September and we were moved in by 20th December. It should also be noted that we were selling my wife’s apartment at the same time (also using Versus), further complicating everything. Thanks to Natalie, everything was done in a very efficient manner and she was very understanding of our situation.

  • P Godfrey

    Many thanks to Anita and all the staff at Versuslaw, they made my flight compensation claim for delay a breeze. I would highly recommend them

  • G Ryder

    The service and advise that we received from Versuslaw was exceptional. We had numerous issues with the house that we were buying and the team at Versus law guided us through the process whilst always looking out for our best interest.They were always prompt in responding to any question that we had and would update us on a regular basis. Thanks again to Nicola, Nick and Francine

  • Mark

    Excellent, professional and friendly work from Nick, Nicola and Natalie. They were flexible and very helpful in pushing along the sale despite several hurdles. Would definitely use again in future and would recommend others do so too

  • C Keen

    Absolutely superb service from Nicola Nolan. Highly trust and recommend. Honest attention to detail.

  • V Griffith

    We would like to say a big heartfelt thank you to Saqib Kazam versuslaw
    Once he took our case in for Holiday compensation He kept us up to date with every thing explaining every step he took this was not an easy case but he got us an excellent result a kind polite very professional young man. Highly recommend

  • J Williams

    From the moment we rung Versus Law and spoke to the receptionist on the phone to the moment we completed on our first home, Versus Law were excellent. Our solicitor was Tom and not only did he keep us updated every step of the way but he was very professional, efficient, offered valuable advice and made the process of buying a house stress free. We couldn’t recommend Versus Law enough and we just wanted to say a huge thank you to Tom and the team. Joe and Kara

  • S Foster

    Sarah handled my claim quickly and efficiently. It made the whole process easy and stress free. She was very professional and kept me informed every step. I would highly recommend Versuslaw.

  • H Cooper

    We would highly recommend Versus law, especially Nick Wintrip (selling) and Nicola Nolan (buying). They both kept us up to date throughout the whole process. They were easy to get hold of and were very prompt to answer any questions/email. We would have no hesitation in recommending Versus law for conveyancing.

  • I Asaf

    Fantastic service, very helpful and kept me informed at every stage

  • M Long

    From start to finish Versus Law have been professional and helpful. Tom Reid was always available to talk to us and gave us updates regularly meaning we did not have to constantly chase up matters. We are very happy by the service and would recommend to anyone looking for a reliable solicitor.

  • Jill T

    Excellent service. I was kept informed every step of the way. Natalie Moylan and Renee Burke were a pleasure to work with. Highly professional but with a personal touch. They both went above and beyond!

  • Danielle

    Excellent service from start to finish from Nicola and Natalie! Super responsive to emails and all my questions as a first time single buyer. Natalie and Nicola make a great team and are so approachable. Definitely recommend them for property related legal services.

  • Frankie

    Really happy with my experience using versus law, from start to finish they put my mind at ease as I wasn’t buying a house in the normal way, it was through a family divorce and there were time scales and dead lines to meet, versus law managed to conker my mortgage and speed things up to avoid any extra costs, nicola was always there to ease my mind when I had any concerns as things do get stressful whilst purchasing a property, the ladies on the reception we also a delight and couldn’t do more to make you feel comfortable in any situation, if you are thinking of using versus law to assist you through your mortgage then look no further as these guys couldn’t have done more for me, I couldn’t have been happier with my experience

  • Matt W

    Nicola Nolan’s conveyancing service has always been excellent, I have used them several times in the last 5 years. In particular for my business I have found their relationship and understanding of Paragon Bank to be very useful. I would highly recommend.

  • Kay

    Excellent decision to go with Versus Law! Nick Wintrip handled the very stressful job of our house sale with professionalism, calmness and a good sense of humour. We did everything via email, phone and post, and he was always quick in responding and keeping me updated every step of the way. Very competitively priced too. I would highly recommend Versus Law without the slightest hesitation.

  • O Li

    Thomas Reid dealt with the sale and purchase of our properties. He was a pleasure to work with – very quick to respond to queries and very efficient in his work. As a result, the process went very smoothly with minimal delays. I would highly recommend competitively priced Versus Law and especially the professionalism of Thomas Reid.

  • Mr RS

    Natalie Moylan dealt with the sale and purchase on my behalf. The whole process was very well handled with constant updates. The first solicitors I’ve used that’s responds within to an email within an hour! Would 100% use again!!!

  • Mrs LC

    Recently dealt with Nick Wintrip at Versus law when selling my property. Found him to be professional, quick and thorough. Process went smoothly and I was well informed throughout the process. I received regular updates and all enquiries were dealt with efficiently. Nick made the whole process of selling my home stress free and a happy one! Your the best Nick – thank you again 🙂
    Will highly recommend Versus Law Solicitors. They are the best

  • Jaxx

    Would recommend Versus Law for conveyancing; Nick and Natalie we’re our team with Nick the main contact, thank you Nick and Natalie for making the conveyancing experience as stress free as possible.

  • Paula

    Great experience working with Versus Law. Excellent level of professionalism from Thomas Reid who provided clear, precise information. Highly recommended from my side. Thanks to Tom and the team.

  • D

    Fantastic experience with Natalie and her colleagues. Email updates throughout the home buying process, estimates of how long it would take to get her work completed and local knowledge which speeded up the process. 100% recommended.

  • R Napier

    Really good and really helpful got things sorted alot quicker than anticipated very cooperative

  • Wetherill

    What an outstanding team they turned my purchase around within the set time frame and very professional at all times.
    They went above and beyond reassured myself throughout the process.
    As being a first time buyer I felt this was most important I would recommend them highly.

  • Nasir

    Versus Law dealt with my house sale from start to finish in a most professional manner. A friendly, professional, competent team who get the job done within the time parameters. I highly recommend this firm.

  • Colin and Yvonne

    Absolutely brilliant service as always.
    This is the third time using Versuslaw and they never fail to impress. Natalie and Nicola are real diamonds and you really get the sense that they actually care about you.

    We actually live in London, but continued to use them for our London property because of our previous experience with them.
    Thank you guys, would highly recommend you to anyone.

  • B Man

    Excellent service!!! We are really happy with the service VersusLaw provided to us. Being first time buyer, we dint have much idea about the whole process and had lots of questions. They have given proper and clear response on time to everything we have requested. For us, one of the property got cancelled in between the process because the owner decided to not to sell that property few days after accepting our offer. Though there were searches and procedures done already for that property VersusLaw did not ask Fee for that purchase as they understood the difficult situation we were in. When we found our next property, we had no doubt whom to contact. We are really happy and totally satisfied by the service Nicola, Natalie and their team offered. We will highly recommend your service to anyone,

  • Ross Grant

    Today I have completed on the purchase of my very first apartment, and it just wouldn’t have been possible without the INCREDIBLE knowledge, guidance and GENUINE care of Nicola, Natalie, and the entire Versus Law team.

    This purchase was far from straightforward, with lots of potential pitfalls – all navigated with professionalism, patience and an impeccable attention to detail by Nicola.

    Nic went well above and beyond the call of duty to look into some extremely complex accounts and repair budgets to the apartment block in question – something I would have completely overlooked.

    As a result, with her guidance, I managed to negotiate a £2,000 reduction in asking price – something I’m sure other solicitors would have let slip through the net.

    That’s a genuine £2000 saving – a lot of money for a first-time buyer.

    You get a real sense that these guys actually CARE – they make you feel more like a friend, than a client – and don’t leave a stone unturned when it comes to conveyancing. If there is anything to uncover on a property, trust me, Nicola will find it!

    In essence, Versus Law made what could have been a rather stressful situation, easy and straightforward.

    Communications and response times were brilliant, with daily updates coming via phone and email – and I never felt rushed by anyone when I had queries.

    I honestly cannot recommend Versus Law enough.

    I’m going to pick up the keys to my apartment now – and won’t be using anyone other than these guys for all future property purchases/ sales.

    THANK YOU SO MUCH Versus Law – I’ll be raising a glass of champagne to you all at the housewarming! 🙂

  • CW

    Great service provided by Nicola and her team.
    Always communicating with updates for the completion of my property.
    Would highly recommend

  • Jackie

    I used Versus Law to buy my first house. Had no idea how it worked but I must say that the conveyancing team held my hand all the way through. On the day of completion there was a delay and they stayed in office late to ensure it went through so I wasn’t waiting over the weekend. It was an absolute pleasure to deal with Versus Law and I wouldn’t hesitate to recommend them. It was nice to speak to people who I felt cared for me and put my interests first at all times. Thank you so much for your help

  • Andy

    Versus were great to deal with when they provided the conveyancing for my house purchase. I was able to complete the process without needing to physically travel to their offices and my solicitor was always available for any questions when I was completing all the paperwork. Everyone was very friendly to speak to.

  • T Baguley

    Fantastic conveyancing service from Nicola and Natalie, they kept on top of everything from start to finish and were always available whenever we had questions. I’d be happy to recommend them to anyone.

  • David JC

    Very impressed with every aspect of Versus Law, from service they provide to the attitude of the staff. Always called back when they said they would and had a laugh with them too. Will definately use again (if I need to).

  • Mrs Morris

    I would recommend Versus Law to anyone, particularly Nick Wintrip, who looked after us extremely well. They are very efficient and communicated with us fully at all times. We were able to contact them by phone and e mail and did not need to rely on letter going back and forth. Nick is really friendly too and put us at ease throughout the end to end sales process. Thank you.

  • Tanita

    Nicola and Natalie did a wonderful job. They were friendly and patient. Answered my many many questions and got the job done very efficiently. I am highly impressed and would definitely recommend them.

0161 249 5087 Enquire Today
Contact Versus Law

If you want to know more about our services feel free to give us a call or use the contact form.

Cancelled Flight Claim

Cancelled Flight Compensation Claims

If you booked a flight that either departed from anywhere in the EU or was with a European airline and was cancelled, you may be able to claim compensation under the Denied Boarding Regulation or EU Regulation 261/2004.

The Denied Boarding Regulation applies if you have a confirmed booking, you checked-in on time, leaving at least 45 minutes before your flight was scheduled to depart or if no check-in time was provided.

You’re also eligible to claim compensation for a cancelled flight if you’re departing from an EU airport, or from a non-EU airport and flying into an EU airport on a community carrier (an air carrier with a valid operating licence granted by a Member State in accordance with the provisions of Council Regulation (ECC) No. 2407/92 of 23rd July 1992 licencing of air carriers.)

Passengers travelling with a non-EU based airline flying from a non-EU destination are not privy to the same duty to look after you. If you’re considering claiming compensation for a cancelled flight, you can check the airline’s Condition of Carriage to see what compensation you’re entitled to.

Our experienced and percipient cancelled flight claim solicitors in Manchester are well-versed in helping clients to claim compensation for their cancelled flight. We have settled a plethora of cancelled flight claims successfully, always acting in the best interests of our clients.

What Compensation Am I Entitled To?

If your flight was cancelled, the airline must offer you several options to compensate for any inconvenience. Passengers are entitled to the following:

  • The choice of being rerouted either on the next available flight or on an agreed upon date. If a flight departs a short time after and accommodation is required, you’re entitled to ask the airline to pay for your accommodation
  • Free transfers to and from the hotel
  • Complementary food and drink
  • Phone and email access

Some airlines do not automatically volunteer what passengers are entitled to in the event of a cancelled flight. Yet passengers who have a cancelled flight claim are entitled to the above. If your flight has been cancelled, be sure to ask the airline what you are entitled to.

Also, be aware that airlines will only pay for reasonable expenses. Luxury hotels, expensive meals and alcohol are not considered to be reasonable expenses.

Passengers are also entitled to compensation unless:

  • Your flight was rerouted, and you arrive at your destination no more than two hours late
  • You are informed of your flight cancellation at least two weeks prior to departure
  • You are informed of your flight cancellation between on and two weeks prior to departure and your flight was rerouted, helping you to get to your destination no more than four hours late
  • The airline can prove that the delay was caused by extraordinary circumstances that could not have been avoided

How Much Flight Cancellation Compensation Can I Receive?

The amount of compensation you may be entitled to is entirely dependent on the distance your proposed flight was due to travel. Passengers who were due to travel on a short haul flight may receive a modest amount of compensation. Passengers who were due to travel on a long-haul flight may receive more compensation.

Versus Law settles thousands of cancelled flights claims every single year. We do our utmost to make sure that you receive the required compensation. Are you curious about how much compensation you could receive for a cancelled flight? See the table below.

Flight Distance Flight Type Compensation
1,000 – 1,500km Short Haul 250 Euros
1,500 – 3,500km Medium Haul 400 Euros
Over 3,500km Long Haul 600 Euros

No Win No Fee Flight Cancellation Claims

We offer a no win no fee flight cancellation claims compensation service. This means that you won’t have to pay anything upfront, and there is no charge if your claim is unsuccessful.

We handle every aspect of your flight cancellation claim with tenacity and conscientiousness from start to finish, including instances of court action on a no win no fee basis.

It’s important to understand that if the airline has given you the option of rerouting your flight, and the arrival of the new flight is within two hours of your originally scheduled time for short haul flights, three hours of medium haul flights and four hours of long haul flights, the compensation that you’re entitled to will decrease by 50%.

Throughout your claim, our flight delays claim solicitors in Manchester will keep you informed of your claim’s progress. We will always also provide you with sound legal advice and communicate professionally with the airline.

We have a 98% success rate. This means that when you engage our services to claim compensation for a flight, there’s just a 2% chance that your claim won’t be successful.

One small caveat is that you have the right to claim compensation directly from the airline. However, research has indicated that airlines don’t take many claims seriously, often discarding letters and failing to take appropriate action. When you instruct Versus Law to handle any claims against an airline, you have the peace of mind that we know how to manage claims of all descriptions in accordance with all legal precedents.

Why Choose Us?

Our successful cancelled flight claim solicitors in Manchester have successfully settled a wealth of claims for flights that have been cancelled from any airport in the region and throughout the UK.  

Given our vast expertise and the resources at our disposal, we can expedite cases, whilst never compromising on our friendly, supportive and client-centric service, and commercial ethos.

We have established good relationships with professionals, including reputable barristers and airlines across the UK.

Each of our team has thorough knowledge of all aspects legal flight issues and comprehensive experience handling cases of all descriptions. Should our clients not have access to their individual claim handler, another member of our team will be able to provide prompt assistance and insight.

Contact Us

Here at Versus Law, we have helped thousands of clients throughout Manchester – and across the UK – to achieve the flight delays compensation they’re entitled to. To receive your FREE consultation with one of our solicitors, contact us today on 0845 555 0606 or email us at info@versuslaw.co.uk. If you prefer, you can use our flight delay calculator.

Get In Touch

Use the contact form and or call us on 0161 249 5087 and our award winning legal team will contact you to find out how Versus Law can help you.

Email the team


Can I just say many thanks to Stephanie and your company for what you have done for me.

I have always found Stephanie, to be so professional, and so helpful with all the dealings that I have had with her during my claims for compensation, I don’t know what I would have done without her and your experience and advice and guidance.  I would recommend yourself Stephanie Pyle and your company Versus Law Solicitors to anyone who requires a solicitor or to process future compensation claims etc.

MP Jones

A 3 Step Process

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The flight compensation amount is set by the EU Law, EU Regulation 261/2004. The amount will be based on the length of the delay and the flight distance. They are not related to the cost of your ticket, so whether you paid £50 or £1000 for your ticket, the amount of compensation stays the same.

Regulation (EC) 261/2004 states that all airlines should compensate passengers if a flight is heavily delayed or cancelled. They must also offer meals, refreshments and hotel accommodation (if appropriate) while you wait for a rearranged flight. It is the airlines duty to cover the transport costs between the hotel and airport, regardless of the costs incurred.  If the airline does not provide this service then keep all receipts so that you may to claim reimbursement from the airline.

Yes. We can pick up your claim at any stage, whether you have already written or spoken to the airline directly. We have dealt with numerous customers who have been misinformed by airlines stating they had an invalid claim.  All you need to do is get in touch with our industry-leading flight delay compensation claims team today!


Yes. The passenger is the only person who would be entitled to claim, not the person who paid for the ticket. (Unless that person was with you, in which case you would both be entitled to claim).  Provided the ticket was purchased and paid for and was not free.

Under the English law there is a time limit of six years to claim, so you cannot claim any further back than flights in the last six years.

If your flight departed more than three hours late but landed under three hours late by making up lost time in air within the journey, then you are not entitled to compensation. But if the flight departed and arrived more than three hours late then you are entitled to claim.

Get in touch with our experienced team today to see if you have a claim!

Airlines refer to an ‘extraordinary circumstance’ as anything unexpected or outside of their control and they do not have to pay compensation if your delay was caused by “extraordinary circumstances”.

The following situations are considered extraordinary:

  • Industrial action: Strikes by ground staff and/or air traffic control
  • Political circumstances: Terror attacks, political unrest, security risks
  • Weather conditions: Heavy rains, snow, storms etc
  • Illness: Sick crew member or passenger
  • ​Delays caused by the airport staff (long queues during security checks)
  • Security risks

Technical faults do not count as examples of extraordinary circumstances.

It is impossible to give a 100% exact time scale on settlements as each case is different. Claims vary from as quickly as 2 weeks to as long as 8 months. It will depend on the type of claim and Airline but rest assured, our fully qualified team know the quickest way to secure compensation and will issue court proceedings against an airline as soon as it is necessary.

No. Versus Law will be acting on your behalf and will attend any hearing on your behalf if need be.

Tel 0845 555 0606

Contact a member of the team today

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