WHAT ARE MY RIGHTS?
Regulation (EC) 261/2004 states that all airlines should compensate passengers if a flight is heavily delayed or cancelled. They must also offer meals, refreshments and hotel accommodation (if appropriate) while you wait for a rearranged flight. It is the airlines duty to cover the transport costs between the hotel and airport, regardless of the costs incurred. If the airline does not provide this service then keep all receipts so that you may to claim reimbursement from the airline.