Will I get the keys on completion?
In most auction purchases, you will receive the keys to the property on the day of legal completion — but this depends on how access is arranged and the terms in the auction contract.
Where do I get them from?
- If the seller has instructed an estate agent or auctioneer with a local office, they may hold the keys.
- If the seller’s solicitor is managing the handover, keys may be released from their office (by appointment).
- If the property is boarded up or vacant, the buyer may need to collect them from a secure box or arrange re-keying.
- If the property is tenanted or occupied, you may not receive keys until the occupier vacates.
What if no keys are provided?
Some auction contracts specifically state that keys will not be provided — especially for repossession, probate, or properties being sold “as is”. In these cases, the buyer is expected to gain access themselves after completion, lawfully and safely.
Summary
You will usually receive the keys on the day of completion, but it is not guaranteed. Always check the legal pack or ask the solicitor beforehand to confirm key arrangements. At Versus Law, we always try to secure key release in advance or advise on your options where this is not possible.










